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Shipping Policy

Thank you for visiting and shopping at www.thomasandvine.com. This page contains the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

 

Shipment Processing Time

  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • With the free shipping option, your package arrival is between 3-10 business days. 
  • Shipping to US territories, Alaska, Hawaii and APO addresses may take longer to arrive.
  • If for some reason your order is delayed, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method

Estimated delivery time

Shipment cost

FedEx Standard

3-5 business days

Free

FedEx Two Day*

2 business days

Not Available

FedEx Overnight *

1-2 business days

Not Available


* Overnight and Two Day delivery are not available at this time.

 

Shipment to P.O. boxes or APO/FPO addresses

Shipments to PO Boxes and APO addresses may take longer to arrive.

www.thomasandvine.com ships to addresses within the U.S., U.S. Territories.

 

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours after the order is placed.

 

Customs, Duties and Taxes

www.thomasandvine.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

If an item arrives damaged, please contact customer service and arrange to have your damaged item(s) exchanged. Please save all packaging materials to facilitate exchanging any damaged items.

 

International Shipping Policy

We currently do not ship outside the U.S